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PRIVACY POLICY

Last updated: [Insert Date]

This Privacy Policy explains how Kelly Pilates collects, uses, and protects your personal information when you visit or use our website for booking Pilates sessions. We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU Regulation 2016/679 – GDPR).

1. Data Controller

Kelly Pilates
[Insert legal business name if different]
Route des Morillons 22, 1209 petit-saconnex
Email: [Insert contact email]
Phone: +41 79 533 38 98

2. What Personal Data We Collect

When you interact with our website, we may collect the following personal data:

     

      • Full name

      • Email address

      • Phone number

      • Billing and payment information

      • Booking details (class, time, location)

      • IP address and browser data for security and analytics

    3. Why We Process Your Data

    Your personal data is processed for the following purposes:

       

        • To process and manage class bookings

        • To send booking confirmations and reminders

        • To handle billing and payment operations

        • To respond to your inquiries or feedback

        • To improve our website and customer experience

        • To comply with legal obligations

      4. Legal Basis for Processing

      We process your data based on:

         

          • Your consent

          • The performance of a contract (e.g., class bookings)

          • Compliance with legal obligations

          • Our legitimate interests (e.g., website improvement)

        5. Data Sharing

        We do not sell your personal data. Your information may be shared with:

           

            • Payment processors (e.g., Stripe, PayPal)

            • Email or SMS service providers (for notifications)

            • Hosting and IT support services

            • Legal or regulatory authorities when required

          6. International Data Transfers

          If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

          7. Data Retention

          We retain your data only as long as necessary for the purposes described above or as required by applicable law.

          8. Your Rights Under the GDPR

          You have the right to:

             

              • Access your personal data

              • Request correction of inaccurate data

              • Request deletion of your data (“right to be forgotten”)

              • Object to or restrict processing

              • Withdraw consent at any time

              • File a complaint with a data protection authority

            To exercise your rights, contact us at: [Insert contact email]

            9. Data Security

            We implement technical and organizational measures to secure your data from unauthorized access, disclosure, alteration, or destruction.

            Contact
            If you have any questions about this Privacy Policy or your personal data, please contact us:
            Kelly Pilates
            Email: [Insert contact email]
            Route des Morillons 22, 1209 petit-saconnex

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